Empathy and Emotional Intelligence at Work

About this course

One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually enhance our own emotional well-being. 

This course delves into the social and emotional skills that sustain positive relationships at work. It highlights the foundational and related skills of empathy and emotional intelligence also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions. 

The course also explains the psychological and neuroscientific roots of cooperative, compassionate behaviors, making the case that these are not just soft skills but core aspects of human nature that serve basic human needs as well as the bottom line.